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Wednesday, January 16, 2013

How to say anything to anyone : a guide to building business relationships that really work

View full imageby Shari Harley    (Get the Book)
Take charge of your career by taking charge of your business relationships. We all know how it feels when our colleagues talk about us but not to us. It is frustrating, and it creates tension. When candour is missing in the workplace, employees feel like they are working in the dark. Leaders don't know what employees really think; managers are frustrated when outcomes are not what they expect; and employees often don't know where they stand performance-wise. Many of us remain passive against broken, indirect communication habits, hoping that things will miraculously improve but they won't. Not without skills and effort. The people you work with can work with you, around you, or against you. How people work with you depends on the relationships you cultivate. Do your colleagues trust you? Can they speak openly to you when projects and tasks go awry? Take charge of your career by taking charge of your business relationships. Make your work environment less tense and more productive by practising direct communication. Set relationship expectations, work with people how they like to work, and give and receive regular feedback. Harley shares the real-life stories of people who have struggled to get what they want at work. With her clear and specific roadmap in hand, Harley enables you to create the career and business relationships you really want and keep them. (Summary)