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Tuesday, November 2, 2010

The progressive discipline handbook : smart strategies for coaching employees

 by Margie Mader-Clark and Lisa Guerin. (Product Description from publisher -- This guide to employee discipline explains the concept of progressive discipline and how it works, as well as how to avoid legal trouble. Mader-Clark, a human resources professional, and Guerin, an attorney specializing in employment law, describe how to decide when and if it is needed, evaluating problems, choosing an appropriate response, communicating, handling reactions, and documenting discussions and decisions. Each step of the process is detailed, including coaching and written and verbal warnings, and how to terminate employment if necessary. The CD contains a PowerPoint training presentation, audio of sample exchanges between managers and employees, exercises, and templates and forms. The audience for the book is supervisors, managers, executives, business owners, and human resources professionals primarily in the private sector. Annotation ©2007 Book News, Inc., (Check Catalog)